![]() The email address that appears when you sign up for email notifications is the one aligned with your Hanover logon ID. When enrolling in this email notification, how can I update my email address? This how-to-guide outlines how to enroll. Where do agents sign up for billing notifications?Īll agency users have the option to sign up to receive electronic billing notifications. You can sign up for notifications for intent to cancel and verification of payment. If they are unable to assist, agents should call the commercial lines agency help line at 80 or email us.īilling notifications What type of billing notifications can agents sign up for? We recommend first contacting the agency administrator to review the codes. What if an agent doesn't see the correct agency codes listed when signing up? If they are unable to assist please contact the commercial lines agency help line at 80 or email us. If the email address that is displayed is not correct, contact your agency administrator first. When enrolling in email notifications, how do I update my email address on file? If you are still not receiving notifications, please contact our commercial lines agency help line at 80 or email us. Then, verify that the correct email address is aligned with your Hanover logon ID. What should agents do if they are not receiving email notification about policy documents after signing up?Ĭheck spam or junk folders first. All policies in the zip file will be extracted.
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